Email Support
LONG TERM
LOYALTY & REVENUE
Email support and automation are powerful re-marketing tools for attaining a better customer engagement and user satisfaction. Solutions Instant Tech Limited works with you to create a custom strategy to help you maximize your revenue using the most powerful email marketing tools.
Email Strategies
Email support consists of a team of people that are ready to answer the clients incoming emails for them. The emails could be for sales, technical support, customer service and even a simple job hunt inquiry.
Campaign Management
re-engage
Marketing Strategy
Cost Effective Email Support Services
How Solutions Instant Tech
Helps
Solutions Instant Tech provides its clients with an opportunity to avail an outsourced email support platform. Containing experience in the industry that stretches over a decade, Solutions Instant Tech adds value and diligence to your customer journey. By offshoring this non-voice service to Solutions Instant Tech, you can be assured and promised that all your emails will be responded to timely and professionally. We have a team dedicated to this task and with addition of our information technology, Solutions Instant Tech delivers what is promised. Our email support outsourcing contains a range of other services as well such as customer service, query answering, technical support, sales and presales, order fulfillment and so on.
THE
PROCESS
It’s not always easy to deliver what is promised and a lot of problems may arise when you set out to do what you hoped for. At Solutions Instant Tech, we make sure our team goes through a series of training regimes to make sure our team has the adequate knowledge on your business model. After our team starts working on your project, we make sure that we’re delivery the right standard of email support services and making sure that we do that, Solutions Instant Tech implements a series of quality assurance checks and coaching to ensure the right quality care is being practiced.
Solutions Instant Tech
Let Solutions Instant Tech help you in your
Email Support
It has been observed that websites with Live Chat integrated have seen a 90% customer satisfaction rate beating email support service and web forums by a close margin. Your customers won’t have to worry about the long-distance call charges whenever they have to reach out to you. In a survey, it was observed that more than 79% of customers stated that they preferred Live Chat service because of the immediacy it offers. Approximately 40% of the customers believe that Live Chat is a must-have feature in E-commerce websites. Furthermore, our Live Chat solution offers a feature where our agents can see what the visitor is typing so our agents can have the necessary information ready to be delivered. This gives Solutions Instant Tech an edge in the industry and saves valuable time of the customers as well by providing quick and efficient customer support outsourcing solutions
